We understand that accidents happen, and we would like to be able to deal with any issues as quickly as possible. In order to do this, we need your help. If you have had an accident in or involving one of our vehicles, it is important that you obtain the following details as soon as possible and provide them to us, so we can inform our insurers and progress dealing with any matters arising from the accident.
You will need to record the following details for all parties involved;
- The persons name
- The persons address
- The persons phone number
- The make, model and registration number of any other vehicles involved
- The insurance details of other vehicles involved if available
Make sure that you also record the time and location of the accident.
If there were any witnesses, then you should also obtain their contact details. If you have the equipment to do so, photographs of the accident and any damage caused are often useful.
As soon as possible, you should contact the 24 hour emergency number (01782 848627) to inform them of the accident. You will be advised of any further action required on your part.
If there has been any injury to any person, you should contact the police as well as the ambulance service if required.
Finally, you will need to come into the office and complete an accident/damage report form. You must bring your driving licence with you.